Three smiling people holding a pitchfork, rake, and shovel outdoors.

Our ambition is to put sustainability at the heart of what we do to create lasting, positive impact for our customers, our communities and for our planet.

We recognise the role we must play in reducing the carbon emissions associated with our activities, decarbonising our homes, enhancing biodiversity and using resources in a way that reduces waste and promotes more responsible outcomes.

We’re making progress on our sustainability journey and are proud to share how we’re aligning our sustainability work to a net zero future and meeting the needs of the communities we serve.

Sustainability

£1.0m

social value delivered through our projects and activities

1%

diversion of waste from landfill

Achieved a

For the year 2024 - 2025 the carbon data was verified by a third-party adding confidence and clarity to what we report

Improving the energy efficiency of our homes

We’re committed to making your home warmer, more comfortable, and more affordable to run. By 2030, every Platform home will meet at least an EPC C rating - meaning lower energy use, lower bills, and a warmer home.

We’re focusing on insulation and ventilation first - making sure heat stays in and homes feel pleasant to live in - before adding renewable technologies like solar panels or heat pumps. We’ve already started,  last year 466 homes were upgraded, and 1,201 new homes were built with an EPC B rating or above. This is just the beginning of our investment programme to create homes that feel warm, safe and welcoming.

1

Homes that have been retrofitted 

£1

Million

Overall spend

1

New homes built to an Energy Rating of B or above 

A summary of EPCs held at the end of the year is shown below with 81% of our homes have a rating of C and above.

Current EPC ratings of our homes 

EPC A 16%

New Homes

Financial Year 2024/2025

100% of New homes have an energy rating of EPC B and above

EPC B 84%

Existing Homes

Financial Year 2024/2025

81% of homes have an energy rating of EPC C and above

See how a whole-home retrofit transformed Robin’s house into a warmer, greener, and more affordable place to live and why he’s now one of our biggest advocates.

Customer Story

I was dead against it at first... but now? Put me up there with the top 10 advocates. It’s fantastic!