Throughout the year our Community Engagement Officers work with customers and partners in neighbourhoods to deliver regular community engagement activities and offer support to local organisation and charities.  

Communities Connected 

Our 2024-25 £160k Community Chest Fund supported charities, clubs, and not-for-profit organisations that were making a positive difference in our local communities.

Applications were invited from groups who could show how their project or initiative would benefit you and your neighbours. Every application was carefully assessed and approved by customers from the Customer Voice Panel, putting your voice at the heart of the decision-making process.

Community Chest Fund  

Our Community Heroes Awards shine a spotlight on the unsung heroes who go above and beyond to make a real difference in their local community and to others.

Thanks to the generous support of our event sponsors, eight outstanding individuals were recognised as Community Heroes in 2025.

Community Heroes

Our annual Christmas Kindness Campaign saw Platform donate over £83,000 to local food banks, community groups, and charities — primarily during the festive season — to support customers and communities when it was needed most.

Community Reps  

We’re proud to work with 86 volunteer Community Reps who help strengthen the connection between Platform and our local neighbourhoods.

Working alongside our Community Engagement Officers, they play a vital role in helping us make sure your community is a safe, friendly, and welcoming place that you’re proud to call home.

Interested in getting involved?

If you think becoming a Community Rep might be right for you, we’d love to hear from you. Please visit our website to complete a short online form, and a member of our Community Engagement team will be in touch to tell you more.

Digital4Everyone 

Our Digital4Everyone programme can help you get online safely and get the most from being online.

Whether that’s connecting with others, saving money, applying for work or successfully managing your tenancy online. 

Sessions

People

For

Venues

Across

We deliver sessions in partnership with many local partners, including the NHS, DWP, and Age Concern, to tailor every session to your individual needs. 

Equality, Diversity and Inclusion in our communities

At Platform, Equality, Diversity and Inclusion (EDI) is central to how we support our communities. We fund local groups and charities that celebrate difference, promote inclusion, and bring people together.

From creative workshops to cultural celebrations and community events, our Diversity grants help make a meaningful impact across our neighbourhoods.

Thanks to our Diversity grants, we’ve supported a wide range of projects that celebrate difference, promote understanding, and bring people together across our communities.

Watch how our Diversity Grants are helping local organisations thrive and make a difference. 

Applying for an Diversity grant 

If your group or charity is working to celebrate diversity, break down barriers, or bring people together through inclusive activities, you can apply for an Diversity grant through our Community Chest Funding, to help make a difference in your community.